PRIVACY POLICY & ACCOUNT DELETION

OmniHue |

Last Updated: October 13, 2026
Website: www.omnihue.net
Contact: support@omnihue.net

PRIVACY POLICY

1. INTRODUCTION

Welcome to OmniHue, a professional Hair Toner formulation assistant designed to help hairstylists and beauty professionals create, organize, and manage hair color formulas.

This Privacy Policy explains how OmniHue ("we," "our," or "us") collects, uses, stores, and handles information when you use our mobile application, website, and related services.

We are committed to respecting your privacy and providing clear information about how personal information is handled.

2. INFORMATION WE COLLECT

Account Information

When you create an OmniHue account, we may collect your name, email address, account identifiers, and other information necessary to manage your account.

Client Information Entered by Stylists

OmniHue allows professional users to save and manage salon client information, including:

Client names
Client phone numbers and email addresses
Hair color formulas
Hair color history
Service notes and formulation preferences

This information is provided and managed by the hairstylist using OmniHue.

Formulation Information

We process information entered into the formulation questionnaires, including starting levels, underlying pigment, porosity, desired tone, target level, and other relevant hair characteristics.

This information is used to generate personalized hair color formulations.

Subscription Information

OmniHue offers subscription-based access to its services.

Subscription information, including subscription status, purchase identifiers, and transaction history, may be processed through Apple, Google Play, and our subscription management provider, RevenueCat.

Payment information entered directly into Apple or Google's payment systems is handled according to those platforms' privacy practices.

Technical Information

Certain device, application usage, and diagnostic information may be processed by OmniHue or its service providers to maintain app functionality, security, and performance.

The specific information collected depends on the services and technologies enabled in the application.

3. HOW WE USE INFORMATION

Information collected through OmniHue may be used to:

Create and manage user accounts.
Generate personalized hair color formulations.
Save and retrieve client information and formulas.
Manage subscriptions and account access.
Provide customer support.
Maintain and improve application functionality.
Diagnose technical issues.
Protect the security of the application.
Comply with applicable legal obligations.

4. CLIENT INFORMATION

OmniHue provides tools for hairstylists to organize and manage client information.

Hairstylists are responsible for ensuring they have appropriate permission or another lawful basis to enter, store, and manage their clients' personal information.

Client information should only be entered and used for legitimate professional purposes.

OmniHue does not require hairstylists to enter unnecessary sensitive personal information about their clients.

5. THIRD-PARTY SERVICE PROVIDERS

OmniHue uses third-party technology providers to support application functionality.

These may include:

Google Firebase

Used for account authentication, database functionality, and application infrastructure.

RevenueCat

Used to support subscription management, purchase verification, and access entitlements.

Apple App Store and Google Play

Used to process and manage applicable mobile subscriptions.

Google Workspace

Used for customer support and communications.

These providers may process information necessary to deliver their respective services, subject to their applicable terms and privacy practices.

6. DATA SECURITY

OmniHue recognizes the importance of protecting user accounts, saved formulas, and client information.

We seek to maintain safeguards appropriate to the nature of the information processed through our services.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Users should protect their account credentials and avoid sharing sensitive login information.

7. DATA RETENTION

OmniHue retains information as necessary to provide its services and for applicable operational, security, and legal purposes.

Retention periods may vary according to the type of information and applicable legal requirements.

Some information may be retained where necessary to comply with legal obligations, resolve disputes, or maintain legitimate business records.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to request access to, correction of, or deletion of certain personal information.

To submit a privacy request, please contact:

support@omnihue.net

We may request information necessary to verify your identity or authority before processing certain requests.

If information was entered by a hairstylist about their client, we may need to coordinate with that professional to address the request.

9. CHILDREN'S PRIVACY

OmniHue is intended for professional hairstylists and beauty professionals and is not designed for children.

We do not intend to solicit personal information directly from children through OmniHue user accounts.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements.

Any updates will be published on this page with a revised effective date.

ACCOUNT DELETION REQUEST

11. HOW TO REQUEST ACCOUNT DELETION

OmniHue users may request deletion of their account and associated personal information.

To submit a request:

Email support@omnihue.net.
Use the subject line Account Deletion Request.
Include the email address associated with your OmniHue account.
Our support team will provide instructions regarding identity verification and the deletion process.

Please do not include passwords or sensitive client information in your email.

12. INFORMATION ASSOCIATED WITH YOUR ACCOUNT

An OmniHue account may contain:

Account profile information and login identifiers
Saved client names and contact details
Hair color history and service notes
Saved hair color formulas
Formulation preferences and related account information

An account deletion request may include deletion of associated personal information, subject to applicable legal obligations and permitted retention exceptions.

Certain records may need to be retained for legal, security, financial, or compliance purposes.

For additional information about the handling of your deletion request, please contact our support team.

13. SUBSCRIPTIONS AND ACCOUNT DELETION

Deleting your OmniHue account does not automatically cancel an active subscription purchased through Apple or Google Play.

To avoid future subscription renewal charges, please cancel your subscription through the applicable platform:

Apple: Settings → Your Name → Subscriptions

Google Play: Google Play → Payments & Subscriptions → Subscriptions

Subscription cancellation and account deletion are separate processes.

14. ACCOUNT DELETION SUPPORT

For assistance with account deletion, privacy requests, or questions about your information, contact:

OmniHue Support

Email: support@omnihue.net
Website: www.omnihue.net

OmniHue — AKA Your Toner Bestie

Professional Toner formulation assistance, designed by a hairstylist for hairstylists.